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Infared Heating Parts & More!

Frequently Asked Questions

How can I contact you for urgent support?

If you have an urgent issue, please call us at 610-280-9100. Our team is ready to assist you!

Can I pick up my order?

Yes, we offer order pickup! Please give us 24 hours' notice and call us after placing your order to arrange a pickup time.

What should I do if my burner is malfunctioning?

If your burner isn't working as expected, we recommend bringing it to our Exton location or shipping it to us for testing and repairs to bring it back to factory standards.

Where can I find troubleshooting resources for my heater?

We have a variety of troubleshooting resources and manuals available on our website. These can help you diagnose issues and find the right solutions. If you need further assistance, don’t hesitate to reach out! 610-280-9100

ENTEK SYSTEMS

Entek Systems is a manufacturer’s representative and distributor for multiple lines of commercial and industrial HVAC equipment. We specialize in Radiant Tube Heaters, PTACs, Gas Detection Systems and Waste Oil Heaters.Entek Systems (originally ECO) provides commercial and industrial HVAC equipment by brands like Roberts Gordon, Islandaire, Pergamon, Energy Logic and others within the Mid-Atlantic region. We serve industries ranging from Automotive and Aviation, Manufacturing and Distribution facilities to Apartments and Senior Housing.For over 30 years at Entek Systems, we have built a reputation for our product availability, extensive product knowledge, continued dedication to ongoing product training and outstanding technical support.  Our experienced team is happy to assist you in selecting the proper equipment and layout for each project and we pride ourselves in the long-term.  In addition, we stock a large inventory of parts and equipment for immediate shipment or pick up from our Exton, Pennsylvania location.